Simple, Transparent Pricing
No hidden fees. No long-term contracts. Pay only for what you use.
All plans include HIPAA compliance, 256-bit encryption, and core platform features.
Starter
Perfect for small practices starting with remote monitoring
Includes:
- Up to 100 patients
- RPM or RTM (single program)
- Basic billing readiness tracking
- Email support
- Standard assessments
- 5 clinician accounts
- CCM program support
- Care gap detection
- Custom assessments
- API access
Professional
For growing practices with multiple care programs
Includes:
- Up to 500 patients
- RPM, RTM, and CCM programs
- Advanced billing automation
- Priority support
- Care gap detection
- Custom assessments
- 20 clinician accounts
- Audit log access
- CSV export & reports
- API access
- White-label options
Enterprise
For health systems and large organizations
Includes:
- Unlimited patients
- All care programs
- Full billing suite
- Dedicated success manager
- Care gap detection + custom rules
- Unlimited custom assessments
- Unlimited clinician accounts
- Full API access
- FHIR integration support
- Custom SLA
- White-label options
- On-premise deployment available
All Plans Include
HIPAA Compliance
Full technical safeguards and BAA available
256-bit Encryption
End-to-end encryption for all data
99.9% Uptime SLA
Enterprise-grade reliability
Free Onboarding
Training and setup assistance included
Frequently Asked Questions
How does per-patient pricing work?
You only pay for patients actively enrolled in a care program during each billing cycle. If a patient is enrolled for part of the month, we prorate accordingly. There are no fees for inactive or discharged patients.
Can I switch plans later?
Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new features are available immediately. When downgrading, changes take effect at the start of the next billing cycle.
Is there a setup fee?
No setup fees for Starter and Professional plans. Enterprise plans may include implementation services depending on your integration requirements, which are quoted separately.
What kind of support is included?
Starter plans include email support with 24-hour response time. Professional plans get priority support with 4-hour response time during business hours. Enterprise plans include a dedicated success manager and phone support.
Do you offer discounts for non-profits?
Yes, we offer special pricing for FQHCs, non-profit clinics, and community health centers. Contact our sales team to learn more about our healthcare access program.
What happens to my data if I cancel?
Your data remains available for 30 days after cancellation for export. We can provide a complete data export in standard formats. After 30 days, data is securely deleted per HIPAA requirements.
Ready to Get Started?
Schedule a demo to see VitalEdge in action and get a custom quote for your organization.