Clinical Intelligence & Care Operations

The Operating Layer for Evidence-Based Care

VitalEdge connects clinical evidence, encounter context, and care delivery into one operating layer for quality, compliance, and value-based care.

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5
Care programs — RPM · RTM · CCM · PCM · BHI
FHIR R4
Core resources, read & write
Evidence
Connected clinical context
Evidence
Connected to encounter
Quality
Tracked continuously
Compliance
Traceable by design
High
Medium
Evidence Connected
Encrypted in Transit & At Rest

Healthcare already has the data. It lacks continuity.

What was observed, documented in the encounter, acted on, measured for quality, and reviewed for compliance often lives in different systems. VitalEdge connects those layers.

Not another point solution. A shared operating layer across care programs, evidence, quality, and compliance.

One Architecture, Every Layer of Care

Clinical evidence flows through the platform once — and powers care delivery, quality, and compliance from the same record.

EHR / FHIR
Clinical Evidence
Encounter Context
Care Delivery
Quality + Care Gaps
Compliance + Auditability
Operational Action

Built for the way organizations operate care — Practices · FQHCs · Health Systems · MSOs · ACOs

Capabilities within the platform

The Programs Your Care Teams Already Run — Finally on One System

Five CMS care programs, one evidence and encounter architecture underneath — not five different tools stitched together.

Remote Patient Monitoring

Track vital signs and chronic conditions with automated device data collection. Bill CPT 99453, 99454, 99457, 99458 — plus the new 2026 short-duration codes 99445 and 99470.

  • Blood pressure monitoring
  • Glucose tracking
  • Weight & vitals

Remote Therapeutic Monitoring

Monitor therapy adherence and pain management outcomes. Bill CPT 98975, 98976, 98977, 98980, 98981 — plus the new 2026 codes 98985 and 98979.

  • Pain assessments
  • PROMIS validated scales
  • Therapy adherence

Chronic Care Management

Coordinate care for patients with 2+ chronic conditions. Bill CPT 99490, 99491, 99439, 99437 — with the 2026 ~10% rate uplift on 99490/99439.

  • Care plan management
  • Time tracking
  • Multi-provider coordination

Principal Care Management

Dedicated care planning for one serious, high-risk chronic condition. Bill CPT 99424, 99425, 99426, 99427.

  • Single-condition care plan
  • Clinical + physician time tracked separately
  • Runs alongside RPM/RTM enrollments

Behavioral Health Integration

Coordinate behavioral health treatment alongside physical care, on the same record. Bill CPT 99484.

  • Behavioral care management
  • Shared evidence with physical-health programs
  • Care-team messaging that counts as billable time

Everything You Need for Value-Based Care

Built by clinicians, for clinicians. Every feature designed to reduce administrative burden and improve patient outcomes.

Smart Triage Queue

Prioritized alert management with risk scoring. One-click actions and bulk operations cut the time spent working a queue.

Automated Billing

Real-time billing readiness tracking. Automatic CPT code suggestions based on documented time and activities.

HIPAA Technical Safeguards

Encryption in transit and at rest, comprehensive audit logging, and role-based access controls.

Clinical Analytics

Population health insights, trend analysis, and outcome tracking. Make data-driven care decisions.

Care Gap Alerts

Proactive identification of care gaps. Never miss a required assessment or follow-up again.

Multi-Language Support

Serve diverse patient populations with English, Spanish, German, and more language options.

Device Integrations

Adapters for Omron and Tenovi RPM devices, ready to activate for automatic blood pressure, weight, and glucose data sync.

Prior Authorization

Streamline prior auth with X12 EDI transactions, clearinghouse integrations, and real-time status tracking.

Quality Measure Reporting

Track 18 measures across HEDIS, MIPS, and CMS Star Ratings out of the box. MIPS composite scoring with payment-adjustment estimates and nightly population calculations.

The evidence layer

Clinical Intelligence Under the Hood

Clinical evidence isn't just data. VitalEdge keeps every observation, condition, and document connected to the encounter and provider behind it — so the same record that satisfies a review also drives care.

Condition-Specific Dashboards

Eight categorization engines — blood pressure, diabetes, heart failure, COPD, asthma, AFib, chronic pain, and autism — turn readings into status, trends, and guidance.

Patient-Carried PHR + QR

Patients carry their full record and hand it to any provider via a revocable, audited QR code — with a FHIR download and surfaced billing opportunities.

FHIR R4, Read & Write

Read/write for Patient, Observation, and MedicationStatement; read access to Condition, Practitioner, and Medication — with idempotent, sync-safe EHR imports.

Eligibility & Prior Auth

Real-time eligibility (X12 270/271) and prior authorization through Availity and Change Healthcare clearinghouses.

Medication Reconciliation

Compare what the pharmacy dispensed against what was documented — catching undocumented medications and abandoned prescriptions that self-report never surfaces.

Funder & Network Reporting

Attribute enrollments to the grant or sponsor that funded them, then hand that funder a revocable, de-identified snapshot of exactly the cohort they paid for.

Communication That Bills

Secure patient messaging with clinician time captured as CCM minutes, plus attested live touchpoints that gate the RPM/RTM codes CMS requires them for.

Caregiver-First Life Plan

A durable plan authored by the family — published to the care team in versioned snapshots, with per-section control over what the patient sees.

Know the Context, Not Just the Data

Every condition, observation, medication, and procedure resolves back to the encounter it came from — the visit, the provider, the date, the setting.

Condition
Observation
Medication
Procedure
Encounter
Provider · Date · Setting
Patient Portal

AI That Stays Inside the Evidence

Patients can ask their care navigation assistant to explain a result, check what's due, or see what they qualify for — and every answer is checked against their own record before it's shown.

  • Grounded strictly in the patient's own data — never a general medical chatbot
  • Descriptive, not diagnostic — it explains the record, it doesn't give clinical advice
  • Hands off to the care team the moment a question needs clinical judgment
1
Patient asks a question
“What's due for me this week?”
2
Checked against their record
Observations, meds, pending assessments
3
Grounded response
Only what the record actually supports
4
Care-team hand-off
Whenever a question needs clinical judgment
Trust & auditability

Built to Be Reviewed

Every result traces back to the evidence, encounter, and provider behind it — VitalEdge is built to make clinical operations traceable, not just to record them.

Result
Condition
Evidence
Encounter
Source Record
Comprehensive audit logging
Consent management
Patient access logs
Retention & legal holds
One-click evidence packs
Right-to-erasure workflows

Seamless Integrations

Connect with leading healthcare systems, devices, and clearinghouses

HL7 FHIR R4Live
OmronReady
TenoviReady
AvailityReady
Change HealthcareReady
Operational & reimbursement readiness

Built for the Way Billing Teams Work

VitalEdge doesn't just monitor patients — it turns care activity into coordinated, measurable, operationally usable work. Capturing the RPM, RTM, CCM, PCM, and BHI revenue you've already earned is one output of that, not the whole platform.

Threshold clarity

Know who's billable — and who's close

Every patient is sorted into billable, almost-there, or not-yet against the exact CMS thresholds, with the specific gap to close for each one.

Less month-end scramble

Stop reconciling spreadsheets by hand

Device days and clinical-time minutes are tracked per enrollment, so billing readiness is calculated for you instead of audited line by line.

2026-ready

Current with CMS rules

CPT eligibility reflects the 2026 fee schedule — including the new short-duration RPM and RTM codes — so you bill what you can, correctly.

Pilot programs are underway. Customer stories coming soon.

Built for Every Care Setting

FQHCs

Requirement tracking, obligation status, and evidence linkage alongside the same RPM, RTM, CCM, and BHI capabilities every VitalEdge organization runs on.

Talk to our team

Enterprise & MSOs

Multi-tenant governance, configurable policies per site, and centralized visibility into quality and compliance — standardized across every practice you operate.

Talk to our team
Platform direction

Built for What's Next

The same clinical evidence and encounter architecture that runs care operations today is designed to support increasingly sophisticated clinical intelligence over time.

See Your Care Operations as One System

Evidence, encounters, care delivery, quality, and compliance — and yes, exactly which patients are billable this month.